· Proper phone manners at all times. |
· Accurately takes messages with date and time. |
· Accurately transfers calls, uses call forwarding, call waiting and call pickup. |
· Takes messages for personal phone calls except in cases of emergency. |
· Has a good working knowledge of Printers for cards and labels. |
· Professionally communicates with physicians, nurses, ancillary staff and patients. |
· Has good working knowledge of the film file area-all aspects. |
· Answers patient calls from holding area. |
· Accurately schedules procedures for all of Diagnostic Imaging. |
· Accurately follows protocols for scheduling procedures requiring anesthesia, involving OR and Floor, recovery, surgi-center, etc. |
· Perform other duties as assigned |
Education/Training/Experience
High school graduate or equivalent
Previous receptionist/clerical experience preferred
Licenses/Certifications
None
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