Recruitment Administration
- Oversees and maintains the iCIMs Application Tracking System (ATS).
- Educates new managers on this system.
- Assists candidates with the online application process.
- Ensures positions are posted based on policy/CBA requirements.
- Extends job offers/transfer requests and ensures that offered rates are equitable and in compliance with our own compensation program and the CBA.
- Coordinates the background screening process, follows up as necessary and reports system issues/concerns to the appropriate AHMC representative.
- Schedules and coordinates the onboarding process with candidates and Employee Health, ensures candidates are cleared and schedule for new hire orientation in a timely manner.
- Provides benefit information to new hire upon hire.
- Coordinates the monthly orientation roster and informs the appropriate parties of attendees to ensure appropriate resources are available for a successful orientation experience for the new hire.
- Confirms with managers new hires and contract staff who do/do not attend and reschedule as necessary.
- Presents Human Resource Policies & Employee Benefits during Orientation.
HRIS System Maintenance
- Responsible for the data entry into the HRIS System.
- Ensures accuracy into the system.
- Prepares reports as requested.
- Ensures that appropriate paperwork is submitted to payroll when necessary retro-active pay, etc.
- Maintains communication with directors and employees regarding system changes.
General Human Resources Functions
- Run reports as needed.
- Accurately answer questions from employees, managers and supervisors in a courteous and professional manner.
- Assists with employee benefit inquires/concerns.
- Assists with employee issues/concerns as needed and act independently when Director is not available.
- Supports the department and assists the HR Director as needed.
- Knowledgeable of federal and state regulations (including wage and hour) as well TJC, CMS and CDPH requirements.
Confidentiality of Information and Processes
- The Human Resources Department adheres to a very strict confidential policy. This pertains to verifications of employment and file reviews by staff and management.
Professional Conduct
- Employee has the willingness and ability to perform additional duties and responsibilities in different areas of the department on an as-needed basis or as determined by management.
- Follows attendance and all other est. hospital/dept. policies.
- No more than 2 written substantiated complaints representing a breach of policy, procedure or professional behavior since last evaluation.
- Demonstrates the philosophy of team concept.
- Participates in staff meetings with suggestions that enhance the work environment and increase productivity.
- Communicates well with supervisor reporting problems with equipment, supplies. Requests assistance as appropriate.
- Maintains confidentiality as related to job responsibilities.
- Exhibits willingness to resolve problems as they arise.
- Consistently projects positive professional image through appearance and behavior.
- Attends 75% of staff meetings or reads and initials minutes.
- Completes assigned work within shift.
Guest/Interdepartmental Relations
- As observed by representatives of management, all interactions are conducted in a professional manner.
- Verbal and written feedback from patients, family members/significant others, medical staff, visitors and co-workers indicates behavior conducive to positive guest relations.
- Consistently exhibits appropriate phone protocol (e.g., answers phones promptly, is courteous and helpful).
- Consistently contributes to the team effort (e.g., assists co-workers when need is observed or upon request, offers constructive suggestions rather than complaints).
- Consistently displays cheerful and positive attitude.
Professional Growth and Development
- Completes annual safety updates within established time frames.
- Completes general and departmental orientation within established time frames.
- Attends 80% of in-service programs.
Performance Improvement
- Consistently strives to understand, anticipate and meet the needs, expectations and satisfaction levels of patients and other "customers". Errors, inefficiencies and inaccuracies are brought to management's attention with suggestions for improvement. Develops innovative solutions to departmental problems. Identifies and implements methods of controlling costs or generating revenue while providing maximum value to both the patient/customer and the hospital. Maximizes efficiency in all departmental operations. Measures progress against quality goals.