Patient Access Representative demonstrates the ability to accurately input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient Departments. Acknowledge consumers promptly and in a courteous manor, while maintaining a high level of professionalism and customer service to all we serve. Communicate with multiple departments, including outside physician offices, collection of deposits, co-pays and balances. Notify Financial Advocates of ay self-pay or uninsured patients. Records information into computer, scans required documents, pre-registers patients as scheduled. Enters orders for specific ancillary or admissions as rendered.
1 year experience in a hospital or medical office/clinic or business office, previous Admitting experience preferred.
Knowledge of medical terminology.
Ability to type with accuracy.
High school diploma or general education degree (GED) required.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.