AHMC Healthcare


Posted Date 6 months ago(12/19/2023 6:57 PM)
Requisition ID
Seton Medical Center
# of Openings
Position Type





JOB TITLE: Certified Nurse Assistant /Mental Health Worker

CC/Department: 6341/Geriatric Behavioral Health

Reports to: Department Director



Supports professional mental health care professionals, provides mental health care, including counseling, group and individual activities, attend to patient needs, and maintain safety. Generally acts as a front line caregiver in the mission of providing a safe and therapeutic environment.


DUTIES AND ESSENTIAL JOB FUNCTIONS: NOTE: The following are the duties performed by employees in this classification, however, employees may perform other related duties at an equivalent level.  Not all duties listed are necessarily performed by each individual in the classification.


  1. Communicates emphatically, respectfully and effectively with mentally ill patients and their families.
  2. Uses exemplary interpersonal skills and works effectively as a member of a multidisciplinary team.
  3. Demonstrates a thorough understanding of client rights for mentally ill patients.
  1. Assists with admissions and orientation of new patients and discharge of current patients. Prepares new patient rooms, set-up and ensure cleanliness and safety.
  2. Interacts with patients using therapeutic communication to alignment with care plan; reports behavior/actions to nursing staff/charge nurse that deviate from plan.
  3. Confers with the interdisciplinary team plan of care and collaborates and communicates necessary information with the team.
  4. Facilitates and participates in group education sessions, huddles, departmental quality improvement projects, and mandatory educational sessions.
  5. Assists patients to and from wheelchairs and gurneys, and assists patients with ambulation. Transports patients to other areas of the hospital in wheelchair or gurneys while following the department safety policies..
  6. When assigned as a sitter, responsible for but not limited to protecting the patient(s) from harm and assisting in meeting their emotional and physical needs through one-to-one continuous observation. Provide on-going observation and basic patient care.
  7. Collects and documents vital signs; reports items out of range as necessary. Performs tasks of activities of daily living (bathing, grooming, other miscellaneous personal hygiene, eating, daily weights etc.).
  8. Intervenes and de-escalates patient physical confrontations or abusive verbal behavior using de-escalation techniques.
  9. Assists registered nurse in administering treatment and other nursing tasks as needed; promptly answers call lights promptly and administers to patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment; observes and reports any deviation in patients' condition/status; keeps patient areas clean, safe and orderly.
  10. Conducts safety rounds/checks; confiscates unauthorized items; reports incidents.
  1. Able to understand and follow all policies, procedures, guidelines, rules and regulations of Nursing Service, and Seton Medical Center.
  2. Knowledge of legal terminologies and practices associated with psychiatry.
  3. Participates in promoting a healthful, safe, and therapeutic environment for patient and families; set-up the environment essential for infection prevention practices.
  4. Participates in the implementation of patient care standards, infection control standards and quality assurance criteria.
  5. Completes shift report at bedside with the patient involved to the best of their ability.
  6. Participates in every shift huddle report to communicate any red flags and ensure efficient patient hand-off.
  7. Clean and organize work stations, aware and practice safety protocols of the department at all times.
  8. AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank you) will be used in patient and family interactions when appropriate.
  9. Actively engages with all department and hospital improvement projects.
  10. Demonstrates knowledge of management od assaultive behavior techniques
  11. Participates in the orientation of new employees
  1. Performs other duties as Assigned








Driving cars, trucks, forklifts, and other equipment?



Working around equipment and machinery?



Walking on uneven ground?



Exposure to excessive noise?



Exposure to extremes of temperature, humidity or wetness?



Exposure to dust, gas, fumes, or chemicals?



Working at heights?



Operation of foot controls or repetitive foot movement?



Use of special visual or auditory protective equipment?



Working with bio-hazards such as: blood borne pathogens,



sewage, hospital waste, etc.



  • Normal or corrected near and far vision, in addition to non-inhibiting color vision.
  • May read constantly for short durations throughout the day
  • Constant talking and hearing throughout the work day. Must be alert to patient condition and environmental situations.


NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of this organization.



I have read and understand terms and conditions of this job description. I further understand that by signing my acceptance of this agreement, it does not change the “at will” nature of my employment, which may only be altered through written notification signed by the CEO of Seton Medical Center and myself.






_______________________________                     ______________________

Employee Signature                                                    Date



Print Name





High School diploma or equivalent.



Training and experience in acute psychiatric care preferred
At least one year work experience in Long-term care or Dementia care




Nursing Assistant Certification
Current American Heart Association BLS certification required
Crisis Prevention Intervention verification required within the first 3 months of hire



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