JOB SUMMARY:

Director, Human Resources Operations is responsible for leading the development, implementation and evaluation of all Human Resources plans and programs. The incumbent develops and implements human resources strategies and tactics that support the mission, values and goals.

POSITION SPECIFIC DUTIES (other duties may be assigned):

Lead the human resources/organizational function and its systems and support services that ensure quality results in the identification, recruitment, selection, retention, and development of key personnel.
Establishes effective mechanisms for collaboration with employees in support of Facility’s mission and strategic business initiatives.
Maintains expertise in human resources “best practices” and provide a forum to leverage breakthroughs and expertise to ensure effective and efficient utilization of human resources.
Provides leadership in the formulation and consistent application of human resources plans, policies, and practices in connection with compensation, recruitment and selection, workplace diversity, succession planning, performance management and labor relations. Ensures compliance with all Federal, State, and local labor laws.
Works with Administration to promote the development of a common culture for associate relations which is consistent with the mission, core values and strategic plan.
Develops systems and appropriate collateral material to ensure effective associates, including those represented by collective bargaining units.
Establishes effective mechanisms for communication and interface with all associates, including those represented by collective bargaining units.
Oversees the administration of collective bargaining agreements with four (4) unions.
Creates and implements processes designed to measure the effectiveness of Human Resources policies, programs and practices.
Identifies and supervises appropriate consultants to assist with organizational development activities
Manages the Human Resources staff.
Advises administration, supervisor staff and associates at all facilities as to the proper interpretation of various personnel and managerial policies, procedures and regulations and collective bargaining agreements.
Develops a departmental budget covering all facilities; recommends changes in funding for cost centers based on labor market conditions, benefit trends, and expenses associated with modifications in government reporting requirements.
Represents the organization at outside conferences, association meetings and seminars related to human resources activities
In collaboration with outside labor counsel participates as appropriate in the negotiation of collective bargaining agreements.
Recommends policies and procedures to achieve institutional objectives while ensuring maximum utilization and retention of personnel.
Furnishes recommendations on courses of action in handling employees concerns and problems to department heads, managers and supervisors.
Investigates causes of disputes and employee disciplinary problems’ recommends follow-up action to management, including written warnings, suspension and discharge action in conjunction with established institutional policy.
Consults with corporate HR and manages their involvement in instances where legal participation is appropriate to minimize organizational risk.
Monitors the organizations’ grievance program and acts as an advisor to all parties during the various levels of the process.

EDUCATION and/or EXPERIENCE:

1. BA in business administration, human resources management, or related discipline.

2. Minimum of five years overall management experience.

3. Excellent interpersonal, verbal and written communication skills and ability to interface with multiple external and internal constituencies.

LICENSURE OR CERTIFICATION:

SPHR preferred.