·      Identifies customers and their service requirements.

·      Analytical decisions are based on current and valid data. 

·      Maintains awareness of and complies with both internal and external information reporting requirements.

·      Adheres to policies and procedures to support the provision of services.

·      Coordinates admission, discharge, transfer of patients based on InterQual criteria.  ED admits and transfers are on the unit within one hour of order written.

·      Maintains HIPAA requirements and assists the staff to meet confidentiality requirements.

·      Attends leadership meetings, supports management decisions, and transmits information to staff.

·      Performs death pronouncement.

·      Assures standards are consistent with the mission, values and strategic plans of SGVMC.

·      Assures standards are consistent with accepted professional and community practices.

·      Assures standards comply with local, state and federal law and regulatory requirements.

·      Collaborates with other department heads to assure the smooth integration of services.

·      Assures representation on multidisciplinary task forces/committees, as requested.

·      Submits accurate and timely status reports to senior management and/or Medical Center committees, as required.

·      Completes nightly administrative report according to policy and procedure.

·      Rounds all nursing units a minimum of two times each shift.

·      Attends/Reviews department staff meetings to keep informed.

·      Perform other duties as assigned.